Brianne Marron
- Role
- Customer Success Manager at ePlus inc.
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Brianne Marron
Highly organized, proactive, and natural relationship builder. I offer a unique…
Experience
Customer Success Manager
May 2023 — Present
Responsible for tracking customer satisfaction across Managed Services offerings • Customer facing through recurring meetings, scheduled onsite Service Business Reviews • Advocate for customer and Managed Service Center • Establish strong relationships cross-departmentally to drive growth and customer satisfaction • Responsible for onboarding and maintaining customer information to help with day-to-day support and contract renewal • Act as a single point of escalation for…
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