Brianne Mack
Technical Training & Content Development | Process-Driven Learning Solutions for Technical Teams
- Role
- Technical Trainer at Brightspeed
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Brianne Mack
Process improvement shaped how I think. Technical training is how I apply it.With a foundation in continuous improvement and technology operations, I’ve transitioned into technical training and content development — helping technical teams navigate systems, follow best practices, and perform with confidence.I specialize in turning complex workflows into practical, easy-to-use training that supports operational excellence and long-term growth.
Experience
Technical Trainer
Nov 2025 — Present
Education
Western Carolina University
Bachelor’s Degree, Communications
2012 — 2016
Western Carolina University
Bachelor's degree, Spanish Language and Literature
2016
Skills
- Public Speaking
- Punctual
- Social Media
- Spanish
- Creative Writing
- Customer Service
- Indesign
- Public Relations
- Great Personality
- Sports Writing
- Journalism
- Interpersonal Communication
- Group Work
- Microsoft Word
- Adobe Audition
- People-Oriented
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