Brianna Viviani

About Brianna Viviani

With over 8 years of experience in internal operational management, I thrive on the…

Experience

1. Director of Program Management

   Sweat Decks

   Sep 2023 — Present · Austin, TX, US

   Supervision & Leadership- Hired and trained managers, organized schedules, and conducted performance evaluations- Planned and led quarterly strategy meetings with the CEO and Director of Operations- Set company goals, Mission, Vision, and Values, ensuring alignment across departments- Developed and implemented onboarding and training programs for new hires and internal teams- Created and enforced company policies and worked with HR to promote a positive work environment.Operations & Process Improvement- Developed and streamlined internal processes, including workflows and SOPs, to optimize productivity- Automated processes using Zapier and other integrations- Monitored and analyzed key performance metrics (KPIs) to ensure operational efficiency- Created and maintained Google Workspace, ensuring organized internal drive, privacy controls, and efficient communication.Budgeting & Financial Management- Set budgets and managed purchasing processes- Developed AP/AR processes and collaborated with the Accounting Team for management.Marketing & Communication- Led influencer marketing and developed social media strategies- Planned and executed company events and internal communications- Created and managed the company website in collaboration with a web development firm- Produced weekly email newsletters for leads and led company-wide meetings to share analytics.Collaboration & Strategic Planning- Worked closely with upper management to improve operations and align company-wide goals- Scheduled and managed regular company meetings, eliminating redundancies and ensuring appropriate participation.

Education

• Arizona State University

  Bachelor’s Degree

  2014 — 2016

• Canada College

  Associate’s Degree

  2011 — 2014

Skills

• Sales Operations
• Customer Service
• Time Management
• Management
• Body Language
• Facebook
• Office Administration
• Marketing
• Powerpoint
• Microsoft Excel
• Microsoft Office
• Sales
• Operating Systems
• Research
• Inventory Management
• Marketing Strategy
• Event Planning
• Teamwork
• Public Speaking
• Events Coordination
• Microsoft Powerpoint
• Microsoft Word
• Web Content Management
• Telecommunications
• Sales Management
• Leadership
• Product Management
• Social Media
• Communication
• Social Networking