Brianna Derooy
Programs Manager, Gift Card & Guest Experience @Oxford Properties Group
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WORK HISTORY
Programs Manager, Gift Card & Guest Experience @Oxford Properties Group
CA
EDUCATION
St. Lawrence College
Diploma
Georgian College
Postgraduate Diploma
SKILLS
ABOUT BRIANNA DEROOY
Professional Experience Oxford Properties: Gift Card Team, Programs Manager | Feb 2020 - present I support the management of the daily operations, marketing promotions, vendor management and customer service for the Oxford Properties gift card program, encompassing both e-commerce and in person sales. Oxford Properties: Gift Card Team, Assistant Programs Manager | Oct 2017 - Feb 2020 I supported the daily gift card operations including customer service escalations, I planned the yearly guest experience conference and facilitated customer service training sessions for employees across Canada. Oxford Properties: Upper Canada Mall Marketing Coordinator | April 2016 - Oct 2017 Increased sales and traffic through marketing plans, planning centre events and promotions, and managing budget administration and accounts payable. Town of Newmarket: Marketing Coordinator | May 2014 - April 2016 I supported Recreation and Culture marketing initiatives, including the quarterly Activity Guide and yearly direct mail Camp Guide, as well as directing large-scale community events with attendance ranging from 200 to attendees.
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