Brianna Mooney
Fx Dealer @Ascendant
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WORK HISTORY
Fx Dealer @Ascendant
Toronto, ON, CA
Client Impact & Revenue Retention- Owned day-to-day servicing of 100+ existing clients, ensuring smooth execution and payment flow optimization- Retained recurring revenue by delivering high-touch service, transparent communication, and fast resolution of technical or operational issues.Client Solutions, Integrations & Product Enablement- Led and project-managed multiple API and ERP integrations (including Salesforce-based workflows), automating client processes and reducing operational time and cost for customers - driving satisfaction and stickier relationships- Designed and implemented non-standard solutions to enable new payment flows that brought in more revenue without requiring costly or time-intensive development- identified and supported enhancements to platform, improving core product features and better meeting client needs.Leadership- Acted as primary point of contact for strategic partnership implementations, owning escalations, clearing blockers, and driving projects forward- On-boarded and executed several new business accounts, coordinating compliance approvals, operational setup, testing, and first trades.
EDUCATION
McGill University - Desautels Faculty of Management
Bachelor of Commerce (B.Com.)
ABOUT BRIANNA MOONEY
Junior FX Dealer at a cross-border payments fintech, specializing in complex client solutions, payment flow design, and excellent service delivery. I sit at the intersection of client delivery, sales and product - solving technical and operational problems that protect revenue, unlock new opportunities, and strengthen client relationships.I manage day-to-day execution for existing clients while leading on-boarding and implementation for new partnerships - including API integrations and customized payment flows. I help design solutions that make our products stickier and drive growth for the business.I’m known for taking ownership of complex problems, resolving issues quickly, communicating and collaborating with ease across teams, and translating client needs into executable solutions. As employee #3 at a mental health technology company, I helped scale business operations during a time of rapid expansion, doing so across 3 countries working with global, cross-functional teams. I have a proven track record of managing and executing strategic initiatives that make a difference. My areas of expertise include: Project Management - Guiding cross-functional and global teams through successful implementation of strategic initiatives, from initiation to completion.🤝 Relationship-building and collaboration:I am a true people-person and strongly believe in the power of bringing people together to achieve a common goal. Global mindsetWith experience in international organizations, I understand the importance of cultural nuance and context. This helps me understand my customer and my team so that I can deliver value.
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