Brianna Mitchell
Director of Client Transition @Class Valuation
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WORK HISTORY
Director of Client Transition @Class Valuation
As Director of Client Transition at Class Valuation, I lead post-acquisition integration strategies to ensure seamless onboarding and service continuity for clients impacted by mergers and acquisitions. I act as the central liaison between internal stakeholders and external partners to maintain trust, minimize disruption, and accelerate operational alignment.Key Responsibilities & Achievements:Manage the transition of acquired client portfolios, coordinating workflows across departments including Operations, IT, Client Services, and Compliance.Develop and execute detailed transition plans focused on service retention, process mapping, and system integration.Lead cross-functional teams to implement scalable onboarding frameworks that preserve client experience throughout organizational change.Provide ongoing support to ensure a consistent client experience post-transition, addressing service gaps, training needs, and custom requests.Build client-facing materials and present transition strategies in executive-level discussions to reinforce transparency and confidence.Contribute to M&A due diligence by evaluating service models, client health metrics, and operational fit.Skills: Client Integration · M&A Transitions · Operations Management · Cross-Functional Leadership · Strategic Communication · Client Retention · Process Optimization · Onboarding Strategy · Project Management · Customer Success · Real Estate Services
EDUCATION
Arizona State University
Global Leadership
Mesa Community College
Associates in Justice Studies
SKILLS
ABOUT BRIANNA MITCHELL
As Director of Client Transition at Class Valuation, I lead integration efforts for newly…
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