Brianna Brown

About Brianna Brown

My work experience in customer service resides in retail and leasing. As I have worked in these industries, I have adopted great soft skills that accompany my bright personality. In addition, I have been able to hone my skills in business communication and work closely with my Leasing and Marketing Manager. As a first-generation college graduate, I started with an Associate of Science, and I am currently still a student at Middle Tennessee State University pursuing a bachelor\'s degree in marketing and business administration. I am on schedule to graduate Fall of 2024. I am seeking a Marketing Internship that provides me with adequate experience in Marketing: Digital Marketing, Social Media Marketing, Sports Marketing, Advertising, etc.With a bright personality and a smile to back it up, I believe I can be an asset to any team. I love people and making sure they feel comfortable, understood, and taken care of. It brings joy to me to see other people happy.

Experience

1. Assistant Branch Manager

   Enterprise Mobility

   Jul 2025 — Present · Franklin, TN, US

   Assisting in the overall management of branch operations, including sales performance, profitability, and fleet logistics. • Coaching and developing team members, including Management Trainees and Customer Service Representatives, to ensure strong performance and professional growth. • Ensuring top-tier customer service by resolving issues, supporting frontline interactions, and maintaining high customer satisfaction scores. • Managing vehicle inventory, maintenance coordination, and cost control measures to ensure operational efficiency. • Leading by example and stepping in as acting Branch Manager when needed.

Education

• Middle Tennessee State University (MTSU)

  Bachelor of Business Administration - BBA, Marketing

• Columbia State Community College

  Associate of Science - AS, Business, Management, Marketing, and Related Support Services