Brianna Holder

Commercial Claims Generalist Associate @Progressive Insurance

Took an active role in the Progressive Cultural Leadership Team, managing internal communication strategies and quarterly newsletters distributed organization-wide.• Interview and correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review• Explain to customer the assessment of auto damage in relation to vehicle value and/or auto-loan amount to support the decision to total out the car or not then issuing corresponding payout amounts.