Brianna Curley

Retail Experience Manager @NBT Bank

Norwich, NY, US
EMAILS
b••••••••@nbtbank.com
MOBILE NUMBERS
+16•••••••68

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WORK HISTORY

Nov 2024 — Present

Retail Experience Manager @NBT Bank

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Norwich, NY, US

Responsible for coordinating Retail Banking activities, including meetings, projects, and content creation to support employee culture and engagement strategies. Manages the creative direction of materials, ensuring brand consistency while fostering belonging and high performance. Leads initiatives that enhance key employee lifecycle moments and develop strategies to improve engagement, satisfaction, and well-being. Oversees project execution from concept to delivery, collaborating across teams to drive innovation and impactful communication.

EDUCATION

2010 — 2013

Binghamton University

Bachelor of Arts (B.A.), Sociology

SKILLS

Customer ServiceOutlookAdobe PhotoshopSocial MediaRecruitingMicrosoft OutlookLeadershipData EntryFacebookMicrosoft PowerpointEnglishEvent PlanningWindowsResearchSocial NetworkingPowerpointMicrosoft ExcelTeamworkMicrosoft OfficePhotoshopMicrosoft WordPublic Speaking

ABOUT BRIANNA CURLEY

Experienced in employee engagement, culture strategy, and program development, I currently serve as the Retail Experience Manager at NBT Bank. In this role, I lead initiatives that enhance the employee journey—from onboarding and recognition to large-scale event planning and peer-to-peer engagement programs. My focus is on creating meaningful, consistent, and human-centered experiences that support employee success and foster a strong workplace culture.With a diverse background in professional development, retail banking, and internal communications, I bring a strategic yet people-first approach to everything I do. I’m especially passionate about cross-functional collaboration, creative problem-solving, and designing initiatives that align with company values while delivering measurable impact.In addition to my role at NBT, I serve on the Board of Directors for both the Chenango SPCA and Hospice of Chenango County. Through this work—and my continued involvement in local volunteer efforts—I strive to contribute to a stronger, more compassionate community.

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