Brian Bishop-Wilkey

Strategic Research Leader | Data-Driven Storyteller | Relationship Quantifier

Role
Lead User Researcher at Dexcom
Location
Columbus, OH, US
LinkedIn followers
500 followers
Research & DevelopmentView LinkedIn profile

About Brian Bishop-Wilkey

Experienced research leader with a deep foundation in both qualitative and quantitative methodologies, driving actionable insights across tech, insurance, and CPG industries. Adept at aligning cross-functional teams around data-informed strategy, creating customer-centric research programs, and leveraging advanced analytics to influence product design, category growth, and operational transformation. Known for translating complex behavioral data into strategic outcomes that reduce risk, optimize processes, and increase profitability. Core competencies include:Mixed Methods Research | User Experience & Customer Insights | Advanced Statistics (HLM, SEM, Segmentation)| Qualtrics, DScout, UserTesting | SQL & Power BI | Nielsen & IRi | Psychographic Segmentation | Journey Mapping & Task Analysis | Agile Product Collaboration | Insurance & CPG Strategy | Workshop Facilitation | Predictive Modeling

Experience

  1. Lead User Researcher

    Dexcom

    Sep 2025 — Present · Columbus, OH, US

    Lead User Research on Global Clinical Products post-launch; provide key understanding of user claims and needs to product teams. Collaborate with Product Management, Design, Data Science, and Market Research to infuse customer feedback into the product lifecycle. Discover, categorize, and enumerate customer segments for the purpose of product innovation

Education

  • Texas A&M University

    Master’s Degree, Social Psychology

    2010 — 2013

  • Miami University

    B.A., Psychology

    2006 — 2010

  • Otterbein University

    Master of Business Administration - MBA, Business Administration and Management, General

  • The University of Texas at Austin

    Doctor of Philosophy (Ph.D.), Human Development and Family Sciences

    2012 — 2016

  • Butler High School

    High School Diploma

    2002 — 2006

Skills

  • Structural Equation Modeling
  • Government Advocacy
  • Higher Education
  • Category Insights
  • Community Outreach
  • Qualitative Research
  • Psychology
  • Statistics
  • Organizational Development
  • Qualtrics
  • Teaching
  • Strategy Development
  • Spss
  • Leadership
  • Sql
  • Strategic Planning
  • Category Management
  • Innovation Development
  • Longitudinal Data Analysis
  • Sas
  • Syndicated Data Analysis
  • Relationship Sciences
  • Microsoft Powerpoint
  • Organizational Design
  • Survey Research
  • Data Analysis
  • Program Management
  • Amazon Mechanical Turk
  • Research
  • Development Strategy
  • Strategy
  • Microsoft Office
  • Marketing
  • Leadership Development
  • Quantitative Research
  • Project Management
  • Powerpoint
  • Microsoft Excel
  • Marketing Strategy
  • Market Research

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Brian Bishop-Wilkey — Lead User Researcher at Dexcom in Columbus, OH, US | Unifers