Brian Mintz
Staff Augmentation Specialist: Elevating Project Delivery with Skilled, Diverse, and Flexible Workforces, Unlocking Competitive Advantage and Continuous Learning
- Role
- Business Development Manager at Aptara
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Brian Mintz
With over ten years of experience in learning and development, recruitment, business intelligence, marketing and sales, client management, people management, coaching, planning, implementation, territory sales and marketing, and Software as a Solution (SaaS), I bring unparalleled expertise in business process mapping, stakeholder relations, customer retention, customer success management, and contract negotiation. Focused on delivering the best experience to customers and ensuring the success and satisfaction of all stakeholders, I have successfully managed customer retention, expanded training contracts, negotiated and reinstated learning credits, and closely monitored successful organization implementations. I have utilized researched best practices to create course schedules, enrollment management, and key data point reporting to provide actionable insights into schedules, open cases, enrollment numbers, and other vital information. These efforts have led to a considerable increase in sales growth and process revenue for the organization. My expertise in customer success management, contract negotiation, and training earns me trust amongst stakeholders, allowing me to secure new opportunities and expand existing relationships. I consistently strive to deliver exceptional results and exceed expectations regardless of the project at hand.
Experience
Business Development Manager
Jan 2022 — Present · US
Education
Strayer University
Master's Degree, Educational Management and Technology
2011 — 2014
University of North Carolina at Wilmington
Bachelor of Arts (B.A.), French Language and Literature
1990 — 1995
Universidad San Francisco de Quito
Certificate of Intermediate Spanish Language Proficency, Spanish Language and Literature
1993 — 1993
Gwinette College
Certificate, Massage Therapy/Therapeutic Massage
2008 — 2009
Institute of Certified Travel Agents
Certificationk, Tourism and Travel Services Management
1995 — 1996
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