Brian McNeese

About Brian McNeese

I’m an experienced IT leader who has worked with a wide variety of customers spanning several industries including financial services, energy, and municipalities. My strong combination of technology acumen and business savvy has helped me to be very successful in my role as VP of Professional Services. I am responsible for overseeing project managers while being a hands on project manager. I manage support and QA staff, generate and approve proposals, create and manage project plans and budgets, conduct project status meetings with multiple stakeholders and executives within our client companies. My involvement with projects often begins with my involvement as a sales engineer through requirements gathering and delivering a completed project. I have a long history of ensuring my team completes projects on time and within budget. I am very skilled at managing project scope and often have to manage customer expectations and help them understand when requests are out of scope and require a change order. I thrive on challenges and truly enjoy interacting with my customers and the team I lead. The most rewarding aspect of my job is knowing my customers are happy, keeping my team focused, and knowing I am contributing to my company’s bottom line every day. Specialties: Operational management, employee management, project management, business analyst, solution architecture, sales engineer, SDLC, cost management, process improvement, customer support, customer service.

Experience

1. VP Professional Services - Amazon Portfolio

   TTEC Digital

   Sep 2017 — Present · US

Education

• Northeastern State University

  Bachelor of Business Administration (B.B.A.), Management Information Systems and Services

  1994 — 1999

Skills

• Pre-Sales
• Data Warehousing
• Process Improvement
• Enterprise Software
• Cloud Computing
• Business Analysis
• Solution Architecture
• Saas
• Software as a Service (Saas)
• Agile Methodologies
• E-Commerce
• Web Applications
• Software Development
• Vendor Management
• Crm
• Salesforce.com
• Database Design
• IT Strategy
• Business Intelligence
• Project Management
• Mobile Applications
• IT Management
• Management
• Professional Services
• Sdlc
• .net
• Customer Relationship Management (Crm)
• Integration
• Solution Selling
• Requirements Analysis
• Leadership
• Software Development Life Cycle (Sdlc)
• IT Service Management
• Software Project Management
• Agile Project Management
• Enterprise Architecture
• Web Development
• Business Process Improvement
• Microsoft Sql Server
• Sharepoint