Brian L Smith
Customer & Employee Advocate | Championing Servant Leadership to Drive Empowerment, Engagement, and Growth
- Role
- Director of Business Services at Comcast Business
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Brian L Smith
Highly motivated customer advocate with a proven record of improving performance and exceeding customer expectations.
Experience
Director of Business Services
Feb 2025 — Present
As a Director of Business Services, I am dedicated to empowering both sales teams and customers across the Tennessee, Alabama, and Virginia territories. With a strong focus on servant leadership, I work closely with teams to drive business growth and ensure exceptional service delivery. My approach centers on fostering strong relationships, optimizing processes, and developing high-performing teams to meet and exceed customer expectations. I strive to create value by aligning business strategies with customer needs, enhancing both sales success and customer satisfaction. Ultimately, my goal is to lead with integrity, support my teams, and advocate for a seamless, customer-first experience.
Education
Trevecca Nazarene University
Master of Business Administration
2004
Trevecca Nazarene University
Bachelor of Business Administration
2000
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