Brian Kroll
IT Leader, Change Agent, and Program Manager
- Role
- Infrastructure Engineering Senior Manager at The Cigna Group
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Brian Kroll
Brian is a well-rounded leader with over 20 years’ experience leading significant…
Experience
Infrastructure Engineering Senior Manager
Nov 2020 — Present
Infrastructure Engineering Senior Manager 4/2024 - presentInfrastructure Engineering Senior Advisor 8/2022 – 3/2024 Infrastructure Engineering Manager 11/2020 - 7/2022Lead Business Management team for Cigna Virtual Workspace (CVW) organization that provides virtualized desktop and applications to colleagues globally. Oversee data, inventory, vendor management,$35M direct and indirect expense budgets, intranet site, provisioning automation, infrastructure lifecycle, IT Financial Management (ITFM), and IT Service Portfolio Management. Coordinate leadership forums including all hands, OKR, and planning. Key advisor to multiple leaders in organizational and leadership strategies.KEY ACCOMPLISHMENTS• Executed CVW as a Service program to develop the team culture, enhance processes, and create standards to manage the business facets of delivering technology services to end users• Drove the maturation of data in the enterprise end user data warehouse and created Month in Review process supporting data-driven decision making• Established self as a champion and architect for developing, successfully implementing, and improving End User Consumption Chargeback model for Global Identity & Experience team services• Developed models for key decisions, including evaluating hypervisors/hyperconverged storage solutions, comparing on-prem and Azure infrastructure options, reviewing capital vs infrastructure as a service models, and evaluating hardware• Identified optimal strategies for On-Prem hosting that will lead to $10M avoidance • Drive efforts to consistently execute within financial plan, including goals to execute within 1% of budget target• Created functional roles to oversee vendors, manage Azure resource consumption, and automate customer provisioning • Consistently advocating for execution strategies to obtain strategic objects using “organic, low effort” process changes
Education
University at Albany
BS
1988 — 1992
Skills
- Process Improvement
- Team Building
- Management
- Cost Management
- Business Management
- Business Analysis
- Talent Management
- Disaster Recovery
- Productivity Improvement
- Enterprise Architecture
- Operational Efficiency
- Negotiation
- Operations Management
- Program Management
- IT Strategy
- Creative Problem Solving
- Change Management
- Financial Planning
- IT Infrastructure Management
- Cross-Functional Team Leadership
- Leadership
- Risk Management
- Budgets
- Acquisition Integration
- Crisis Management
- Vendor Management
- Business Process Improvement
- Project Planning
- Experienced Change Agent
- Project Management
- Production Efficiency
- Outsourcing
- Private Banking
- Global Leadership
- Transformational Leadership
- Financial Services
- Itil
- Strategy
- IT Infrastructure Operations
- Team Leadership
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