Brian Andrews
- Role
- Offnet Infrastructure Manager at Lumen Technologies
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Brian Andrews
Ten plus years project management - Six plus years of business analysis experience…
Experience
Offnet Infrastructure Manager
Mar 2018 — Present
Lead team of planners and project managers to facilitate network optimization and cost saving efforts • Employed metrics, 1 on 1’s mentoring, and other data sources to identify team performance and customer experience • Managed day-to-day operations, including leading 1 on 1, staff meetings, develop reporting and corrective actions • Create operational presentations and present monthly at executive leadership staff meetings • Develop business cases to support network expansions, increase resource and location discontinuance • Successfully led team of 11, through Covid pandemic. Assisted with development and rolling out new work from home program • Facilitate and participate in quarterly interview, both panel and individual settings • Co-developed end-of-life discontinuance program, partnership with internal account team and customer we have developed a program providing better customer experience on all end-of-life products • Conduct weekly vendor meetings, communication project requirements and escalate to maintain schedule • Leading new TDM discontinuance process development, documentation, and implementation over multiple organizations
Education
Johnson County Community College
Business
2005 — 2006
MidAmerica Nazarene University
B.A, Public Administration
2010 — 2012
Skills
- Security
- Process Improvement
- Management
- Wireless Technologies
- Microsoft Office
- Analysis
- Sales Management
- Business Analysis
- Time Management
- Marketing
- Sales Operations
- Start-Ups
- Sales
- Mobile Devices
- Social Networking
- Customer Service
- Training
- Risk Management
- Financial Analysis
- Telecommunications
- Business Process Improvement
- Networking
- Program Management
- Product Management
- Team Leadership
- Cross-Functional Team Leadership
- Product Development
- Business Strategy
- Business Development
- Interviews
- Salesforce.com
- Leadership
- Wireless
- Vendor Management
- New Business Development
- Project Management
- Strategic Planning
- Employee Training
- Strategy
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