Brian Johnson
VP Support & Fraud Operations
- Role
- VP Support & Fraud Operations at Fetch
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About Brian Johnson
Builder. Leader. Business-minded strategist. Get-stuff-done guy that has built and led every different functional area of early stage companies. An approach to leadership that just plain works - no matter the personality type, no matter the setting.Skills include creating and leading high performing teams through strategic planning, growth cycles, and business pivots. Entrepreneurial mindset that is great for creating business systems, building and managing budgets, creating go-to-market strategies, and developing highly motivated colleagues. Advisor and mentor to leaders of early-stage companies.Led day-to-day operations for two tech startups as the first business hire for each, personally building each company\'s entire infrastructure from scratch including sales, marketing, client services, engineering, finance, and human resources. Designed and launched the go-to-market plans for a variety of products and services in software, hardware, financial services and the arts. Rebuilt the operational functions and financial systems for two non-profits. Led a team of Ph.D.\'s in developing next generation analytics that leveraged big data artificial intelligence. Key member of fundraising teams that have raised over $50MM in venture capital funding. Bought and flipped a family owned business in 15 months. I have been successful in a wide variety of settings because I am a lightning fast learner with a driving intellectual curiosity. I also have a knack for understanding the big picture without losing track of the details. I value thoughtful debate and have high standards for written and verbal communications. I have observed that the smartest and best performing teams have humility as their core value.
Experience
VP Support & Fraud Operations
Apr 2025 — Present
I oversee a team of over 200 people in the United States, Mexico and India responsible for all operations related to customer support and fraud prevention at Fetch.
Education
University of Oklahoma
Bachelor of Music with Distinction
Skills
- Social Media
- Human Resources
- Training
- Budgets
- Nonprofits
- Budgeting
- Sales
- Data Analysis
- Financial Markets
- Recruiting
- Talent Management
- Change Management
- Start-Ups
- Strategy
- Social Media Marketing
- Market Research
- Business Strategy
- Business Development
- Leadership
- Strategic Planning
- Long Range Planning
- Project Planning
- Fundraising
- Management
- Team Building
- Growth Management
- Project Management
- Entrepreneurship
- Strategy Development
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