Brian Miller

Experience

1. Senior Product Manager - Parts & Consumables

   Tennant Company

   Aug 2023 — Present · Indianapolis, IN, US

   Global senior leader responsible for performance analytics, pricing strategy, and program execution across a large aftermarket portfolio supporting 80K+ SKUs, 150+ active models, multiple brands and go-to-market channels, including dealer and direct service ecosystems.•Led end-to-end product strategy and commercialization, from market validation and pilot programs through cross-functional launch execution, generating data-driven insights that informed go-to-market strategies and long-term investment decisions.•Implemented AI-driven pricing analytics to evaluate competitive benchmarks, elasticity, and margin performance; delivered data-backed pricing strategies that increased aftermarket revenue and profitability.•Built and maintained executive-ready reporting across revenue contribution, pricing realization, product adoption, and program effectiveness to inform leadership decision-making.•Drove the development and commercialization of new products, partnering across engineering, supply chain, and sales to meet strategic account requirements while wearing multiple hats throughout the project to ensure successful introduction and revenue growth.•Redesigned aftermarket part stocking processes to align with customer and technician lead-time expectations, implementing corrective actions for recent machine launches—resulting in improved part availability, reduced service delays, and enhanced customer satisfaction.• Collaborated with supply chain and materials teams to establish strategic vendor partnerships, aligning supply chain operations with product and go-to-market strategies.• Executed lifecycle management strategies for legacy parts, optimizing inventory and reducing costs while maintaining service levels and ensuring high customer satisfaction.•Designed and launched a North America sales incentive program for our service teams, including sales targets, business case modeling, sales training, and marketing collateral to drive field adoption and performance

Education

• Purdue University

  BS, Computer Engineering

  2003 — 2007

Skills

• Project Management
• Root Cause Analysis
• Automation
• Continuous Improvement
• Programmable Logic Controller (Plc)
• Validation
• Cross-Functional Team Leadership