Brian McMinn

About Brian McMinn

Principal ServiceNow Architect and Senior Developer specializing in complex, high-risk ServiceNow environments where architecture, data models, and integrations must actually hold up in production.I work across architecture and hands-on development, often stepping into stalled or fragile programs to stabilize platforms, remediate CMDB/CSDM issues, and deliver scalable solutions across ITSM, CSM, FSM, ITOM, and HRSD.I’m typically engaged for:Platform architecture and remediationComplex integrations (Workday, APIs, external systems)FSM + CSM design and deliveryCSDM 4.0 alignment and CMDB cleanupSenior-level development where junior teams struggleI’ve delivered solutions for Fortune 500 companies, MSPs, and global consultancies, operating as a trusted technical authority, not just an implementer.If you need someone who can design it, build it, and defend it in production, that’s where I add the most value.

Experience

1. Principal Servicenow Architect

   Global Payments Inc.

   Mar 2025 — Present

   Serve as platform development lead for multi-module ServiceNow implementations spanning ITSM, CSM, FSM, ITOM, and HRSDArchitect and deliver Workday and external system integrations, ensuring secure, scalable, and supportable data flowsPartner directly with IT leadership and business stakeholders to convert business objectives into clear technical roadmapsOwn end-to-end solution delivery, from architecture and design through hands-on development and deploymentAct as a technical escalation point for complex platform issues, integrations, and data model decisionsTech focus: ServiceNow architecture, integrations, platform governance, hands-on development

Education

• Educative IO

  Devops for Software Engineers, Devops

• San José State University

  Bachelor of Science (B.S.), Marketing/Marketing Management, General

  2005 — 2007

• Louisiana State University

  General Ed before transfer to SJSU

  2003 — 2005

• Thinkful

  Full Stack Web Development

  2016 — 2016

Skills

• Dc-Dc
• Product Lifecycle Management
• Python
• Sram
• Semiconductors
• Product Strategy
• Eeprom
• Salesforce.com
• Amazon Web Services (Aws)
• Ac-Dc
• Business Strategy
• Roi Development
• Direct Sales
• Postgresql
• Servicenow
• Product Marketing
• New Business Development
• Psoc
• Identity & Access Management (Iam)
• Sales Management
• Lambda
• Angularjs
• Power Management
• Mongodb
• Javascript
• React.js
• Product Management
• Marketing Strategy
• Node.js
• Semiconductor Industry
• Competitive Analysis
• Start-Ups
• Amazon S3
• Nvsram
• Marketing Research
• Business Development
• Sales
• Ec2
• Product Development
• Analog