Brian Wood

About Brian Wood

People-oriented business professional with diverse skills in account management, operations, project management, sales and marketing, and product management. Recognized for outstanding business judgment and for the ability to influence and positively affect the sales process. Has continually contributed to the increase in bottom line results.2/1/2024: Worldpay recently became an independent company. Learn more here: https://bit.ly/newworldpay. Or visit Global Payments and Worldpay have joined forces. This means broader capabilities, greater reach, accelerated innovation and more expertise to support merchants and partners at every stage of their growth. Visit

Experience

1. Enterprise Client Manager, Merchant Solutions, Hospitality

   Worldpay

   Jun 2022 — Present · Cincinnati, OH, US

   Manage enterprise franchise merchant clients to ensure revenue retention and deliver superb client service and satisfaction. Interface with finance and LOB leaders for managing client renewals, and new product sales and service, Primary escalation contact for new product implementations and ongoing support. Consult with clients to deliver cross sales opportunities to maximize client satisfaction.

Education

• Antioch University

  M.A. in Management, McGregor School Graduate Management Program, Business Administration and Management, General

• Miami University

  B.S. in Business, Organizational Behavior

Skills

• Crm
• Pmp
• Leadership
• Business Process Improvement
• Business Analysis
• Electronic Payments
• Core Banking
• Process Improvement
• Cross-Functional Team Leadership
• Program Management
• Project Management
• Change Management
• Sdlc
• Team Building
• Team Leadership
• Vendor Management
• Business Intelligence