Brian Harrell

About Brian Harrell

I’m focused on leading our team to deliver unparalleled customer service and operational efficiency across our network of stores. With over two decades of experience in the dry cleaning and laundry industry, I’ve had the privilege of working across all facets of the business, from operations to customer experience and everything in between.My approach is simple—people first. I’m passionate about cultivating a positive company culture, mentoring my team, and ensuring our services not only meet but exceed the expectations of our loyal customers. Whether it\'s driving innovation, expanding our pick-up and delivery services, or boosting our presence through effective marketing strategies, my goal is to make A Cleaner World the best in the business while continuing to honor the traditions that have made us a trusted brand for over 50 years.

Experience

1. President

   A Cleaner World

   Oct 2024 — Present · NC, US

Education

• Bryan School of Business and Economics at UNCG

  Master of Business Administration - MBA, Business Administration, Management and Operations

  2016 — 2019

• Wake Forest University

  Bachelor’s Degree, Health and Wellness, General

  1991 — 1995

Skills

• Store Management
• Microsoft Word
• Team Leadership
• Mentoring
• Operations Management
• Profit
• Team Leadership & Training
• P&L Management
• Sales
• Policy &Safety Administration
• Training
• Customer Satisfaction
• New Business Development
• Microsoft Excel
• Customer Retention
• Store Operations
• Customer Service
• Management
• Team Building
• Coaching
• Recruiting
• Sales Management
• Marketing
• Budgets
• Community Outreach
• Loss Prevention
• Leadership
• Strategic Planning
• Conflict Resolution
• Quality & Inventory Control
• Workflow Planning
• Account Management
• Process Improvement
• Retail
• Small Business