Brian Hagel
Manager - Store Operations and Customer Experience
- Role
- Manager - Store Operations and Customer Experience at Kohl's
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Brian Hagel
BrianHagel
Experience
Manager - Store Operations and Customer Experience
Mar 2026 — Present · Menomonee Falls, WI, US
Strategic leader managing large-scale store initiatives to optimize productivity, profitability, and the customer journey. Expert at bridging the gap between corporate strategy and field execution by advocating for store needs and implementing technology-driven hospitality solutions. Key responsibilities include overseeing the end-to-end project lifecycle, analyzing customer service data to drive actionable training, and leading cross-functional teams to deliver a seamless retail experience.
Education
Wisconsin Lutheran College
Bachelor of Arts - BA, Communication
2003 — 2007
Cardinal Stritch University
Master of Business Administration - MBA
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