Brian G.
Network Support Engineer @Alcatel-Lucent Enterprise
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WORK HISTORY
Network Support Engineer @Alcatel-Lucent Enterprise
Lead communications with customers’ escalations, monitored by the global CEO Leader in automation testing for technical support issues Created a public Python library for automation, publicly promoted by ALE Analyze & filter packet capture files in Wireshark and command line Obtained certifications in ACFE LAN & Access Switching Replicated VIP customer topologies including core, distribution, & access layers Troubleshoot customer issues with protocols such as: STP, OSPF, BGP, SPB (802.1ah) Shared knowledge with coworkers about BGP, Ixia, & parsing API responses using Python
EDUCATION
California State University, Northridge
Bachelor of Science, Accountancy & Information Systems, Management Information Systems, General
SKILLS
ABOUT BRIAN G.
I enjoy leading initiatives that bridge the gap between business goals and technical…
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