Brian Evans

About Brian Evans

With over a decade of engineering experience driving me into process automation, project management, and digital transformation, I specialize in bridging technical expertise with business strategy to drive scalable solutions, process efficiency, and enterprise-wide innovation.I began my career in mechanical engineering, designing and testing Organic Rankine Cycle (ORC) waste heat recovery systems to improve industrial energy efficiency. I then transitioned into robotics and automation, where I designed and implemented custom hardware integrations for medical-grade liquid handling robotics, optimizing precision and throughput in high-stakes environments. Managing cross-functional teams, I delivered end-to-end automation solutions for OEM robotics, ensuring seamless customer adoption, system reliability, and performance optimization.Building on my engineering expertise, I shifted into project management and enterprise technology leadership, where I have successfully led: • Global digital transformation initiatives. Transforming application support with a focus on adoption and scaling of PLM (Teamcenter) and ALM (Polarion) platforms, enabling standardized product lifecycle management and engineering workflows • Enterprise application onboarding and ITIL process implementation, reducing MTTR, improving system uptime, and enhancing user experience • Process automation & operational efficiency projects, leveraging ServiceNow, Jira, PowerBI, and monitoring tools to drive data-informed decision-making • Cross-functional collaboration across engineering, IT, and business stakeholders, ensuring technology solutions align with business objectives and user needsMy product management mindset is rooted in data-driven decision-making, stakeholder alignment, and iterative improvement. Whether driving technology adoption, scaling support models, or optimizing enterprise applications, I focus on delivering measurable business value while empowering teams to innovate and execute effectively.I am passionate about leveraging emerging technologies to enhance user experience, streamline workflows, and build high-performing teams, ensuring scalable and sustainable growth for organizations.

Experience

1. Technical Services Manager

   Molex

   Mar 2022 — Present · US

   Led the global adoption of Teamcenter (PLM) and Polarion (ALM) support, streamlining product lifecycle management and improving engineering efficiency.Developed and matured ITIL-aligned processes, including Incident Management, Problem Management, and Change Management, standardizing global support operations.Collaborated with engineering teams to optimize product development workflows, reducing engineering cycle times and improving issue resolution efficiency.Designed and implemented process automation initiatives, reducing manual effort in issue resolution by 30% and improving overall system uptime.Established strategic relationships with ServiceNow and Jira development teams, enhancing ticket automation and integrating data-driven decision-making tools like PowerBI.Drove training and adoption programs, enabling faster onboarding and higher user engagement in enterprise applications, measured by a 40% increase in knowledge retention.Managed global stakeholder engagement, ensuring alignment between technical capabilities and business priorities, improving engineering user experience.Key Achievements:Reduced incident resolution time by 25% through automated monitoring and proactive issue management.Increased user survey response rate from 12% to 31%, enhancing customer-driven improvements.Optimized application onboarding, reducing implementation time by 30% and standardizing enterprise adoption.Developed strategic roadmap for product development tools, aligning technology with business objectives to drive innovation.Enabled scalability by designing a support model that accommodates new applications and enterprise-wide process improvements.

Education

• University of Nevada, Reno

  Bachelor of Science (B.S.), Mechanical Engineering

  2006 — 2012

• University of Nevada, Reno

  Master's degree, Business Administration/Management

  2016 — 2019

Skills

• Quality Assurance
• Design for Manufacturing
• Manufacturing
• Mechanical Engineering
• Engineering
• Product Development
• Solidworks
• Autocad
• Microsoft Office
• Cad
• Research