Brian Duross

About Brian Duross

I’ve always enjoyed science and reason - understanding the why of something. Today, I get…

Experience

1. Senior Technical Product Manager

   AutoVitals

   Nov 2020 — Present · San Diego, CA, US

   I manage new and existing integrations between AutoVitals\' systems and others, driving our innovation, internal efficiency, and increasing market share. Automotive and equipment repair shops require many moving parts to run their business. AutoVitals helps to consolidate and modernize those business tools into a complete shop success solution which leads to profitable growth for our customers.Our primary focus is on scalable API integrations. Our legacy system of integrating with point of sale databases was slow in performance and extremely heavy in costs for both support and infrastructure. Current and recent projects include creating our own API for others to utilize, collaborating with a partner to use and improve their API, refactoring an existing API integration with bad performance, and replacing a legacy integration with the API which was recently made available. We anticipate these projects to have massive impact on AutoVitals\' revenue and profit margin, though it is too soon to measure.

Education

• University of California, Santa Barbara

  Bachelor of Arts (B.A.)

  2009 — 2013

Skills

• Automotive
• Workflow Management
• Saas
• Account Management
• Crm
• Leadership
• Customer Retention
• Recruiting
• Microsoft Office
• Sales
• Customer Service
• Automotive Aftermarket
• Event Planning
• Process Improvement
• Marketing
• Product Support
• Business Strategy
• Management
• Operating Budgets
• SEO
• Technical Support
• Marketing Strategy
• Leading Meetings
• Training