Brian Duchek

DesignOps Trouble-taker

Role
Lead Design Program Manager at Docusign
Location
Batavia, IL, US
LinkedIn followers
500 followers

About Brian Duchek

Make people’s lives easier, starting with designers and researchers. Support the team. Help them deliver results, not just artifacts. Take on problems. Get stuff done. Listen, empathize, validate. Understand, hypothesize, prioritize, test, build, measure. Report, communicate, summarize, edit and document. Deliver news and updates. Share gratitude, respect, feedback and praise. Evangelize and solicit. Challenge and question. Make a plan, change the plan, communicate the changes. Adapt. Try again. Manage expectations. Under-promise; over-deliver. Build and repair relationships. Learn. Improve. Repeat.

Experience

  1. Lead Design Program Manager

    Docusign

    Nov 2022 — Present · Chicago, IL, US

    Created own job description for new DPM role in rapidly emerging and changing DesignOps department• Produced multiple zero-to-1 program initiatives, enabling UX management to scale, refine, and shift priorities, including: estimation standards, capacity management, balanced scorecard, process templates, policy documentation, annual roadmap planning, design mgt. system integrations and speaker approvals• Created intake process to triage and align 14 dept. leads, processing for over 200 ad-hoc requests from PMs• Managed and negotiated with multiple vendors across the full lifecycle of onboarding through retirement • Facilitated major design platform migrations for teams of 20 to 150 users, then managed and trained users• Coordinated weekly internal events for building team culture, resulting in better team retention, cohesion, and over 60 presentations spanning 2+ years• Hired and managed interns, helping to grow ops team with a new position of Data Science Specialist in UX• Planned, hosted and facilitated on-site design sprints, workshops, etc. for groups of 6-30 participants

Education

  • William Rainey Harper College

    Certificate, Web Development

  • DePaul University

    Bachelors of Science, Sound Recording Technology

Skills

  • Web Standards
  • Css
  • Dhtml
  • Jsp
  • Xhtml
  • Agile Methodologies
  • Php
  • Agile
  • Software Development
  • Scrum
  • Web Development
  • Rapid Prototyping
  • Gwt
  • Front-End Development
  • Web Design
  • Interaction Design
  • Dom
  • User Stories
  • Dreamweaver
  • Information Architecture
  • Wire Framing
  • User Experience
  • Content Strategy
  • Ajax
  • Prototyping
  • Cms
  • Java
  • Xml
  • Jquery
  • Web Applications
  • Html5
  • Html + Css
  • Web Analytics
  • Usability Design
  • Photoshop
  • Accessibility
  • User Interface Design
  • Subversion
  • Heuristic Evaluation
  • Application Development

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Brian Duchek — Lead Design Program Manager at Docusign in Batavia, IL, US | Unifers