Brian Driggs
GRC CSM at Workiva | Enablement & Adoption Specialist
- Role
- Partner Owner at The Gearhead Project
- Location
- Iowa City, IA, US
- LinkedIn followers
- 500 followers
About Brian Driggs
I turn complex SaaS implementations into customer wins—and I\'m increasingly interested in how we scale that impact through partner enablement and customer education.8+ years in Customer Success, currently at Workiva driving GRC adoption and expansion. I\'ve rescued at-risk implementations, built adoption playbooks, and coached customers through the change management challenges that make or break new rollouts. The work I love most? Building frameworks and best practices that help others replicate success without reinventing the wheel.What makes my approach different: 15 years running The Gearhead Project taught me how to make complex technical concepts accessible and engaging. I\'ve conducted 100+ interviews, designed learning systems, and produced content that turns experts into teachers. That translates directly to my CS work—simplifying product complexity into customer confidence.I\'m a product of Workiva\'s genuinely supportive culture. Always open to conversations about partner enablement, customer education, and building the foundations that help customers succeed faster.
Experience
Partner Owner
Aug 2018 — Present · Phoenix, AZ, US
15-year laboratory for learning design, content strategy, and knowledge transfer. Automotive lifestyle publication where complex ideas meet accessible storytelling.
Education
DeVry University - Phoenix
BS, Technical Management, Technical Buisness Management
2002 — 2006
Heidelberg High School
Diploma, High School
1990 — 1993
HCC - Hutchinson
N/A, Commercial Art/Psychology
1995 — 1997
Skills
- Knowledge Management
- Instructional Design
- Email Marketing
- Newsletters
- Project Management
- SEO
- Online Publishing
- Social Media
- Social Entrepreneurship
- Technical Writing
- Website Development
- Copywriting
- Journalism
- Process Improvement
- Automotive
- Program Facilitation
- Marketing
- Writing
- Automotive Aftermarket
- Training
- Company Branding
- Microsoft Office
- Sales
- Marketing Communications
- Community Development
- Networking
- Communications Strategy
- Content Management
- Social Networking
- Social Media Marketing
- Customer Service
- Blogging
- Lead Generation
- Online Marketing
- Content Development
- Automotive Engineering
- Learning Management
- Business Process Improvement
- Content Strategy
- Automotive Technology
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