Brian Dicianni
Account Management Leader | QSR & Digital Transformation | Client Relationships & Sales Strategy
- Role
- Active Member at F3
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Brian Dicianni
As a Business Solutions Leader with over 8 years of experience in enterprise sales and account management, I specialize in helping multi-unit and franchise-based brands unlock the full value of their digital technology investments.I’ve worked directly with some of the most recognized names in the QSR and retail sectors—McDonald’s, Dairy Queen, Smoothie King, Tropical Smoothie Café—partnering with executive stakeholders across operations, IT, and marketing to implement scalable solutions around POS, loyalty, payments, and digital ordering.My approach is consultative, data-informed, and rooted in long-term business outcomes. Whether it’s developing ROI models to support a complex tech rollout or aligning cross-functional teams to solve operational challenges, I bring clarity and measurable results to every engagement.Key StrengthsEnterprise & Strategic Account GrowthCross-Functional Leadership (IT, Ops, Marketing)Retail Tech Deployment (POS, Ordering, Loyalty, Payments)C-Level Relationship ManagementI’m passionate about helping brands modernize the guest experience, increase operational efficiency, and realize their digital transformation goals.
Experience
Active Member
Apr 2022 — Present · Naperville, IL, US
F3 Nation — a brotherhood built on fitness, fellowship, and faith. The accountability, the leadership development, and the sense of purpose you find in this community are truly next level.If you’re looking to push yourself physically, grow mentally, and surround yourself with men who want to lead and serve. I highly recommend checking it out.
Education
DeVry University
Bachelor of Science (B.S.), Telecommunications Management
Keller Graduate School of Management of DeVry University
Master of Business Administration - MBA, Business Administration, Management and Operations
Skills
- Itil
- IT Management
- IT Operations
- Fieldglass
- Customer Service
- Business Analysis
- Pos
- Vendor Management
- Visio
- Project Management
- Business Process Improvement
- IT Strategy
- Skype
- Boolean Searching
- Software Documentation
- Cross-Functional Team Leadership
- Bullhorn
- Team Leadership
- Troubleshooting
- Strategy
- Networking
- Management
- Team Building
- Leadership
- Microsoft Office
- Process Improvement
- Analysis
- Business Process
- Time Management
- Google Docs
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