Brian Harvey

Network Operations Manager

Role
Network Operations Manager and other Roles at Business World Inc
Location
Little Rock, AR, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Brian Harvey

Highly skilled asset with a proven record in critical Information Technology based roles with a demonstrated talent for analyzing problems, finding innovative solutions, and developing and simplifying required documentation and procedures, as well as a proven ability to work collaboratively as a self-starting part of a team or as a stand-alone resource. Specializations and expertise include Cyber Security and Information Assurance; Electronic Content Management (ECM)(Laserfiche, DocuWare, Softheon); Forensics and Data Recovery; Risk Analysis and Assessment; Disaster Recovery Planning; Project Development / Management and other skillsets developed over twenty-five years in the industry.

Experience

  1. Network Operations Manager and other Roles

    Business World Inc

    Mar 2017 — Present · Little Rock, AR, US

    TRAINERTrained staff and customers use and customization of applicable software and hardware while developing appropriate internal and external Policy and Procedure guides, How-To videos, and Quick-Reference guides.SENIOR NETWORK ENGINEER / MANAGEREngineering and leadership of a Network Operations Center encompassing over 2,150 users, 2,300 devices, and 35 customers while collaborating with 5 other teams to address the needs of over 1500 MFP / Copier customers. Project management, development and presentation of customer facing and internal documentation. Security validation, testing, analysis and hardening of customer software and hardware assets to ensure compliance with established industry guidelines (NIST, ISO, SANS). ELECTRONIC CONTENT MANAGEMENT Development of ECM / CRM solutions. SALESPerformed direct sales that resulted in new and recurring revenue generation of over $1.2 million dollars in 2020 and 2.4 million dollars in 2021. Support of Sales team in the generation of an estimated $400k in new and recurring revenue. Support, generation and presentation of solutions with Sales team. Directly responsible for the partnership and relation building of 2 new verticals in the Network Operations Stack.(Disaster Recovery and Paper-to-paperless document conversion. Responsible for the acquisition and sign-on of 7 Managed Network Services customers, and 2 Electronic Content Management customers.

Education

  • Walden University

    Bachelor’s Degree, Computer and Information Systems Security/Information Assurance

    2010 — 2013

  • Western Governors University

    Master’s Degree, Cyber Security and Information Assurance

    2016 — 2017

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