Brian Cooper
- Role
- Carenet Health
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Brian Cooper
Leveraging over 25 years of customer / member / patient engagement experience, I’m…
Experience
Present
Education
University of Nebraska-Lincoln
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
1987 — 1992
Skills
- Customer Experience
- Operational Streamlining
- Program Management
- Solution Selling
- Process Improvement
- Sales Operations
- Saas
- Product Launch
- Customer Experience Transformation
- Telephony
- Business Analysis
- Post-Sale Support
- Customer Experience Analysis
- Call Centers
- Healthcare
- Software as a Service (Saas)
- Business Development
- Multi-Site Operations
- Business Intelligence
- Management
- Product Management
- Customer Value Proposition
- Telecommunications
- Contact Strategies
- Crm
- Contact Centers
- Call Center
- Sales Forecasting
- Team Leadership
- Speech Recognition
- Strategy
- B2b
- Ivr
- Cloud Computing
- Intelligent Agents
- P&L Management
- Customer Relationship Management (Crm)
- Leadership
- Deal Negotiations
- Cti
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