Brian Collins

About Brian Collins

12 yrs in Big Tech • 30 yrs in UX • AI CertifiedI partner with senior leadership to shape product strategy, drive process improvements at scale, and mentor design teams to deliver high-impact work. Across digital and physical platforms, I guide complex initiatives from ambiguity to clarity—translating insights into intuitive, scalable experiences that improve outcomes for both customers and businesses.From optimizing multi-party customer flows to designing AI–human interaction patterns, I use structured UX frameworks and high-craft visual design to move products from messy to intuitive. My career spans over 30 years in UX and visual design, including more than a decade at Amazon, Google, and Microsoft, where I’ve led platform strategy, launched award-winning innovations, and improved usability across global customer touchpoints.Whether you’re scaling a SaaS product, polishing for your next raise, or shaping strategy for a global platform, I bring clarity to complex challenges and help teams deliver experiences that last.Available for Product Design, UX leadership, product & platform strategy, UI/UX consulting, and fractional advisory roles.Services I offer:• UX Clarity Sprints – Identify friction, clarify journeys, and align teams fast• AI UX Blueprints – Make AI-augmented tools more usable, trustworthy, and human-centric• Investor UX Audits – Reveal usability risks and growth blockers before funding rounds• Visual UX Design – Hands-on UI design for high-visibility, high-impact product flows Book a FREE 30-minute Strategy Call: https://calendar.app.google/26pahSjhoEfJ2q3E9

Experience

1. Ux Manager, Commercial Training Solutions

   Boeing

   Jan 2026 — Present

   I lead a studio of 12 UX Designers in Boeing Global Services supporting Commercial Training Solutions, Product Management, and Technology Solutions. Here, I lead the development of new pilot and maintenance digital training products for both airline customers and Boeing training campuses, ensuring customer experience quality across five portfolios, including Core Systems, Early Career, Learning Infrastructure, Learner Solutions, and Management Solutions.Responsibilities Include:• Lead the UX design process from concept to execution, ensuring alignment with business goals anduser needs.• Guide teams conducting user research, usability testing, and gathering feedback to inform designdecisions.• Collaborate with product managers, developers, and other stakeholders to define and implementinnovative solutions for product direction, visuals, and experience.• Collaborate and lead product designers, providing constructive feedback and fostering acollaborative team environment.• Manage development and maintain design systems and guidelines to ensure consistency acrossproduct portfolios.• Hire and develop a motivated and collaborative team through mentorship, career coaching, and organizational design.

Education

• Northern Illinois University

  BFA, Visual Communications

  1990 — 1994

Skills

• Team Leadership
• User Interface Design
• Analytics
• Interaction Design
• User Experience Design
• SEO
• Mobile Interface Design
• Brand Development
• E-Commerce
• Responsive Design
• Design Thinking
• Innovation
• Mobile Devices
• User Interface
• Web Analytics
• Information Architecture
• Digital Strategy
• Creative Direction
• User Experience
• Touch Screens
• Usability
• User-Centered Design
• Google Analytics
• Web Design