Brian Claffee

Retail Executive @Linkbank

Lewes, DE, US
EMAILS
b•••••••@linkbank.com
MOBILE NUMBERS
+14•••••••17

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WORK HISTORY

Oct 2025 — Present

Retail Executive @Linkbank

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Rehoboth Beach, DE, US

As the new Delmarva and Central Maryland retail executive, I have responsibilities for the sales, operations and oversight for the 12 solution center teams that Linkbank operates in DE and MD.

EDUCATION

1986 — 1990

University of Delaware

Bachelor of Science (B.S.), Consumer Economics

SKILLS

Strategic Human Resources LeadershipIncentive ProgramsTraining FacilitationProfitable GrowthCall Center Start-UpCall Center DevelopmentRetail BankingExecutive ManagementBusiness EthicsBankingSales ManagementChange ManagementCulture ChangeMergers & AcquisitionsRisk ManagementCredit CardsPortfolio ManagementPerformance ManagementVendor ManagementHuman ResourcesSalesLeadershipManagementCredit

ABOUT BRIAN CLAFFEE

Accomplished executive in many facets of financial services, with extensive experience leading retail banking sales and operations teams. Proven track record of driving sales performance, enhancing the customer experience, and building loyal, long-lasting relationships with all stakeholders.Specialties include- Transforming sales teams to generate significant revenue boosts from new deposits, loans, merchant sales, credit card options and new products- Strategic leadership in retail banking operations- Sales team management and performance optimization- Enhancing customer experiences and satisfaction- Talent development and fostering a culture of mentorship- Commercial lending and business banking- Stakeholder engagement for delivering value and driving positive business outcomes- Digital banking evolution; Zelle, mobile payments, wallets, tokenization.

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