Brian Carpenter

About Brian Carpenter

Strategic senior leader and licensed pharmacist who creates effective solutions to workers’ compensation and pharmacy benefits management challenges for managed care, self-insured, insurance carrier, and third-party administrator clients. Collaborative, analytical product development director able to build and enhance offerings that achieve client goals, improve clinical outcomes, control costs, and deliver a superlative patient experience. Talent development champion committed to establishing workplace cultures of empowerment and accountability and opening doors to career advancement for top talent. Long-standing experience managing and motivating remote teams. Career Highlights • Earned recognition for vendor management of a quasi-government agency as a no-cost solution to coding challenges that generated $100M in annual savings. • Built seamless, end-to-end suite of solutions that integrated products and services from 3 companies to decrease operational support costs, leverage automation, and increase efficiency. • Provided Voice of the Customer (VoC) expertise and advocacy to aid clients in balancing rapidly evolving, state-specific legislative and regulatory changes with ongoing operations. • Developed and proposed product enhancement projected to elevate client experience through integration across disparate data sources. • Transformed a fragmented culture into an agile, customer-focused organization able to reach 97% client retention for its subscription-based compliance intelligence solution for pharmacies. Areas of Expertise: Strategic Planning & Execution | Team Building & Engagement | Clinical Effectiveness | Cross-Functional Collaboration | Product Development & Enhancement | Technology Optimization | Solution Design & Delivery | Program Development | Data Analytics | Formulary Management | Regulatory Compliance | Client Acquisition & Retention | Reporting

Experience

1. S1 Medical Consultant

   Service First Medical S1 Medical

   Apr 2019 — Present · Chadds Ford, PA, US

   Provider of workers’ compensation services and cost containment solutions for insurance carriers, brokers, third-party administrators, and employers. Joined organization to support and advance client acquisition and revenue growth. Provide insight and leadership to promote injury triage, script management, medical bill review, and bill audit and negotiations offerings. • Identified unique need for data analytics, automation, and reporting and delivered set of recommendations for a product enhancement accepted by senior leadership. • Launched self-service model and suite of standard drug utilization reports to provide on-demand data to clients. • Performed deep dive into client data and produced analysis now incorporated into quarterly review process.

Education

• The Ohio State University

  Bachelor of Science (BS), Pharmacy