Briana Otis

Director of Creative Operations @Sportsdigita

Minneapolis, MN, US

Serve as a gatekeeper for creative output, ensuring all deliverables are of high quality and align with brand style, and objectives for internal and collateral and client creative.+ Provide constructive feedback to the creative and production team and ensure that revisions are executed according to project requirements.+ Implement and manage creative tools and project management software to enhance productivity and transparency across the team.+ Run, lead, mentor, and develop the creative and production team (team of 8), fostering a culture of creativity, collaboration, and professional growth.+ Responsible for maintaining client relationships and ensuring client satisfaction with creative deliverables.+ Partner with senior leadership to align creative operations with broader company goals and strategies.+ Develop and implement efficient strategic creative processes, planning and production workflows to streamline project delivery.+ Manage and assign resources effectively, ensuring the right talent is deployed on the right projects.+ Provide custom scopes for the Customer Success team on any projects outside the normal scoped services.+ Report and forecast on potential gaps in resources as well as time to market for our clients.+ Ongoing reporting on creative costs to ensure packages are priced correctly for the current market.+ Partner with the Client Storytelling coach to ensure appropriate direction for the creative team as well as a higher understanding of the clients content and strategy.+ Work with the CSM team to help any existing clients ensure they are getting the most out of their DIGIDECK to help ensure a strong relationship with the end goal of renewal.+ Partner with the CSM team as well as training team to ensure product improvements and overall vision are in line with client requests.

Normandale Community College

General Studies

The Art Institutes International-Minnesota

Bachelor's degree, Graphic Design