Briana Morgan
Technical Writer @Cloudpermit
Signup · Get unlimited contacts
WORK HISTORY
Technical Writer @Cloudpermit
Create and maintain clear, user-focused documentation for Cloudpermit products, including:o Building Permittingo Planning & Zoningo Licensingo Code Enforcemento Contractor Registrationo Public Workso Work Orderso Integrations and more· Develop support articles and knowledge base content that enable self-service and reduce support friction.· Collaborate with Product Managers, UX Designers, and Engineers to ensure documentation reflects current functionality, workflows, and UI patterns.· Produce release notes and product updates that clearly communicate changes, enhancements, and new features to customers.· Leverage AI-assisted writing tools responsibly to draft, refine, and standardize content while ensuring accuracy and clarity.· Incorporate visuals such as screenshots, diagrams, and workflow examples to improve comprehension.· Regularly review and update documentation based on product releases, customer feedback, and support insights.· Identify documentation gaps and proactively recommend improvements to content structure and coverage.
EDUCATION
Georgia College & State University
Bachelor of Arts (B.A.), English
SKILLS
ABOUT BRIANA MORGAN
I speak two languages:\"Complex Engineer\" and \"Persuasive Human.\"Technically, that makes me a bilingual translator. But instead of translating English to French, I translate dense technical specifications into revenue-driving marketing copy and crystal-clear user documentation.For the last 7+ years, I’ve occupied the rare space where technical precision meets creative strategy. I help organizations bridge the gap between Product Engineering (who care about how it works) and Sales/Marketing (who care about how it sells).My philosophy is simple: I don’t just write \"content.\" I build assets. Whether I’m decoding AI surveillance specs or differentiating plumbing hardware for pro contractors, I find the narrative that drives adoption.What I bring to the table:🧩 The Hybrid Brain: I’m comfortable pivoting between highly technical developer docs in the morning and punchy, creative ad copy for consumer audiences in the afternoon. Strategic Scope: I don’t just write the blog post. I build the strategy, the email sequence, and the sales one-pager that support it. Remote Reliability: I’ve been driving high-velocity campaigns remotely since 2018 (long before it was the norm). I know how to manage projects and stakeholders without being in the same zip code.Core Focus- Sales Enablement & Buyer Assets- Technical Documentation & User Guides- Video Scripting & Multimedia Storytelling- Cross-Functional Collaboration (Product + Sales + Marketing)If you need someone who cares as much about conversion rates as they do about API accuracy, let\'s connect.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.