Briana Medearis Perkins

Program Manager @Marigold

US

Serve as the primary liaison for clients, fostering strong relationships.• Analyze and align project deliverables with client requirements.• Regularly engage with clients to provide updates and address concerns.• Collaborate with Customer Success Managers for adoption strategies.• Lead project planning, ensuring adherence to timelines and processes.• Define project scopes and monitor progress, implementing risk mitigation.• Coordinate resources to support teams in achieving project goals.• Facilitate communication among stakeholders for seamless collaboration.• Identify opportunities for client engagement and business growth.• Stay updated on industry trends to inform strategic decisions.• Achieve high client satisfaction and retention rates.• Ensure timely project completion within budget and expectations.• Contribute to revenue growth and meet targets through client expansion.• Foster positive internal team relationships for a productive environment.• Drive customer success metrics in collaboration with the Customer Success team.

Florida Agricultural and Mechanical University

Bachelor of Science - BS, Business Administration and Marketing