Brian W.

About Brian W.

I have spent the last two years learning a plethora of skills while doing seasonal work around the country. I started in Southern California with Emerald Cove Outdoor Science Institute (ECOS). At ECOS I was an outdoor educator, and I was responsible for supervising fifth graders on hikes and instructing them in geology, ecology, and wildlife. I then made my way to Moab, Utah where I worked at High Point Hummer and ATV Tours. With High Point, I was an Off-Road Adventure Guide. I lead expeditions through the high desert while maintaining great customer service and knowledge of the surrounding area. I ended my seasonal work journey in New Mexico at Angel Fire Resort (AFR). During my time at AFR, I worked as a lift operator, ensuring the safety and satisfaction of all guests.

Experience

1. Front Desk Representative

   El Monte Sagrado

   May 2025 — Present · Taos, NM, US

   As a Front Desk Associate at El Monte Sagrado, a luxury resort recognized for its high standards of service, I serve as the first point of contact for guests and play a key role in shaping their overall experience. I manage check-ins, check-outs, reservations, and guest communications with a focus on professionalism, efficiency, and warmth.This role has sharpened my ability to multitask under pressure while maintaining a calm, service-oriented demeanor. I regularly coordinate with housekeeping, maintenance, and management to ensure a seamless experience for every guest, and I handle unexpected situations with discretion and problem-solving expertise.Working in this environment has strengthened my communication skills, deepened my understanding of luxury service standards, and reinforced my ability to thrive in dynamic, guest-facing roles.

Education

• Austin Community College

  Associate of Arts - AA, Elementary Education and Teaching

  2018 — 2020

• St.Edward's University

  Elementary Education and Teaching

  2020 — 2022