Brian Shewchuk
Sr Project Program Manager (Strategy & Support Fulfillment Operations) @Cox Communications
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WORK HISTORY
Sr Project Program Manager (Strategy & Support Fulfillment Operations) @Cox Communications
Atlanta, GA, US
Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and/or resources to meet needs of customers.• Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations.• Develops and executes management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration.• Reports on project progress throughout the project lifecycle or specific phases within the Solutions Delivery Life Cycle (SDLC).• Communicates major milestones and identifies potential project risks; conducts regular status meetings to review project activities; manages prioritization procedures.• Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion to ensure that project efforts meeting customer expectations for time, cost, and results.• Takes responsibility for changes to applications software and systems environments to ensure that changes to the environment have been properly analyzed and adequately coordinated and do not adversely impact the company’s ability to meet published customer service level agreements.• Accountable for tracking and managing the creation of functional designs; identifies risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI; assesses project impact of system changes on users and internal and external customers and stakeholders.• Produce and report on KPIs and metrics.• Manages RPA / BOT Automations.
EDUCATION
West Genesee High School
NYS Regents w/ Honors Diploma
Syracuse University College of Engineering and Computer Science
MS, Environmental Engineering
Mercer University Stetson-Hatcher School of Business
Master of Business Administration - MBA
Clarkson University
BS, Chemical Engineering
SKILLS
ABOUT BRIAN SHEWCHUK
Dedicated MBA/MS Engineer with diverse experience in project engineering/management, process/quality improvements, manufacturing, production, and sales. Proven track record of success in improving business operations and positively affecting the bottom line through cost savings. Technical problem solver, and self-starter with strong communication, presentation, team building, and computer skills. Ability to work quickly, accurately, and efficiently to resolve internal and external customer issues.
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