Brian S.
Delivery Management
- Role
- Customer Project Manager at Cisco
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Brian S.
Innovative, results oriented technical Project manager with a passion for building…
Experience
Customer Project Manager
Aug 2024 — Present
Driving the successful Oversee and manage telecommunication programs, ensuring successful execution and alignment with customer goals and business objectives. Primary CX point-of-contact for customers taking end-to-end ownership for a project/program. Customer Engagement: Develop and maintain strong relationships with customer executives and technical partners to understand and support their needs and challenges.Customer Advocacy: Customer\'s advocate within Cisco, ensuring the customers needs are met and they receive a superior customer experience.Financial Oversight: Handle financial aspects such as program budgets, services revenue, and margins, making strategic financial decisions to ensure program profitability.Strategic Planning: Develop and implement comprehensive Telecommunication Program Plans in collaboration with internal teams, aligned with customer goals to increase technology investments.
Education
ITT Technical Institute-Richardson
Computer and Information Sciences and Support Services
2005 — 2006
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