Brian Robbins
- Role
- Escalations Team Supervisor at Ims Solutions Group
- Location
- Moore, SC, US
- LinkedIn followers
- 500 followers
About Brian Robbins
I graduated in 2010 with a Bachelor of Technology in Information Technology: Network…
Experience
Escalations Team Supervisor
Jul 2022 — Present
Responsible for the day-to-day reactive and proactive support services of IMS’s line of products and customers across all markets. Also responsible for managing in a 24x7x365 team environment with a focus on providing exceptional support services to ensure the satisfaction of IMS’s growing customer base. Providing intentional leadership vision, execution, and feedback to staff, while balancing a high performance / high morale team dynamic.
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