Brian Rafferty

WORK HISTORY

EDUCATION

ABOUT BRIAN RAFFERTY

With my continuing work in the business and technical world, and nearly 20 years leading organizations through growth and changes, I have achieved a blend of interpersonal and technical skills which enable me to communicate effectively with various groups of people; analyze situations, processes and practices; and find solutions that serve everyone well. Having now revived that business/corporate connection and updated my skill set, I’m ready to offer exemplary service in building better ways of doing business. Highly effective in turning ideas into tangible results. Repeatedly deliver results with process-management mindset across multiple functions, departments, and companies—often ahead of schedule. Vital contributor to a nation-wide enterprise business system development and implementation project. Developed functional specifications, business processes and documentation for blueprinting meetings and technical development, individually and collaboratively. Strong analytical thinker with proven track record in process and quality improvement, and increasing customer satisfaction. Successful in establishing collaborative environments needed to effect change. Conceived and implemented several programs which led to congregational growth and vitality, while building leadership within the organization to multiply that growth. Experienced at key communications. Developed interactive real-time presentation for legislative bodies at conference and jurisdictional (9-state area) levels, with a focus on clarity and effectiveness. Certified ScrumMaster, trained in Lean and High Tech Anthropology methodoligies. Experienced in Agile and Scrum software development methodologies. Member, International Institute of Business Analysis (IIBA) Specialties: Business analysis Systems analysis Leadership, team-building and management Top-level presentation/documentation design Experienced communicator, one-on-one to large groups