Brian Pickup
out of Home Ops Interface Manager @Royal Mail
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WORK HISTORY
out of Home Ops Interface Manager @Royal Mail
Sunderland, GB
Managing the operational relationship between Royal Mail Group and our out of home suppliers Post Office Ltd, Quadient and Collect +. My team and I support our operational teams on their out of home journey, providing operational service resolution, collection management, performance improvement and strategic direction to our commercial partners. I also represent Quality and Customer providing assurance on all new commercial product offerings and new initiative at project board level.
EDUCATION
Newcastle College
City and Guilds , electronics and radio
Castle View
Secondary School
SKILLS
ABOUT BRIAN PICKUP
A seasoned professional with over 40 years of experience at Royal Mail, currently serving as Out of Home Ops Interface Manager. Specialising in supplier and relationship management, operational leadership, and commercial assurance, the role focuses on optimizing operational performance and fostering successful partnerships with key suppliers, including Post Office Ltd, Quadient, and Collect+. A PRINCE2 and MSP Practitioner with a commitment to delivering strategic direction and operational service resolution. Dedicated to driving performance improvements, ensuring compliance, and representing quality assurance at the project board level. Passionate about applying human factors to enhance business performance and foster effective collaboration.
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