Brian Phillips

About Brian Phillips

Seasoned communications leader with nearly 25 years in the energy industry, driving strategies that build trust, strengthen brands, and enhance customer satisfaction.At LG & E and KU, I lead integrated brand, advertising, and customer communications—transforming complex utility topics into clear, engaging messages. I efficiently budgets to maximize value, delivering award-winning campaigns that connect the right message to the right customer at the right time, helping to meet organizational goals and drive customer satisfaction. I bring deep expertise in executive speechwriting, media relations, crisis communications, and digital engagement, along with a proven record of guiding C-Suite leaders through high-stakes and complex communications and public relations challenges. Beyond the corporate sphere, I serve on the boards of St. Joe’s Children’s Home, OneWest, and Utility Communicators International, applying my skills to elevate community impact and strengthen organizational reputation.

Experience

1. Director of Brand, Advertising, Customer and Digital Communications

   LG&E and KU Energy LLC

   Jan 2013 — Present

   Shape and lead the company’s brand, advertising, and customer communications strategy to strengthen customer satisfaction and trust.Develop and execute communications strategies on complex utility and energy topics, transforming them into engaging, award-winning campaigns that are simple, clear, and customer-focused. Use data and customer insights to design outreach that educates, informs, and builds confidence through channels such as web, print and electronic newsletters, bill inserts, and email campaigns.Regularly support executive leadership by writing speeches and creating presentations for the C-Suite, ensuring messages are impactful, consistent, and aligned with the company’s long-term vision.

Education

• University of Louisville

  Bachelor's degree in Communications, Communication and Media Studies

  1998 — 2002