Brian Peterson
Sr. Director of Claims | Pets Best
- Role
- Sr Director of Claims at Pets Best Insurance Services, LLC
- Location
- Auburn, WA, US
- LinkedIn followers
- 500 followers
About Brian Peterson
I have over several years of experience in the Training industry. I am passionate about customer and employee satisfaction, leading by example with an emphasis on Customer Service. My strengths include team building, coaching and mentoring, leading organizational change to improve process efficiencies while reducing costs. My key objectives are to make a significant contribution towards the success of the organization as a leader that is focused on results through people development and Data Entry
Experience
Sr Director of Claims
Pets Best Insurance Services, LLC
Aug 2023 — Present · Auburn, WA, US
Education
University of Phoenix
Associate of Science (AS), Counseling Psychology
2009 — 2011
City University of Seattle
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
2012 — 2015
Skills
- Team Leadership
- Management
- Team Building
- Customer Support
- Customer Experience
- Leadership
- Salesforce.com
- Team Management
- Customer Retention
- Customer Satisfaction
- Call Centers
- Workforce Management
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