Brian Pelow
Head of Platform Services @Truist
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WORK HISTORY
Head of Platform Services @Truist
Charlotte, NC, US
As the Global Head of Platform Services, I lead the strategic vision, architecture, and delivery of foundational technology capabilities that power critical systems across a complex global financial enterprise. I oversee a portfolio of platform disciplines—including infrastructure automation, middleware, messaging, observability, DevOps, ITSM, asset and configuration management, governance, and compliance—ensuring they are modern, scalable, secure, and aligned with business value streams.With a mandate to drive differentiated excellence across engineering and operations, I focus on delivering self-service, policy-compliant, and developer-centric platforms that accelerate product velocity while reducing operational risk. My leadership spans platform-as-a-product design, service catalog architecture, and the implementation of golden paths that embed resilience, compliance, and quality from day one.
EDUCATION
University of Pennsylvania
Master's degree, Computer Science
University of Florida
Master of Business Administration (M.B.A.), Business Administration and Management, Finance
Penn State University
Bachelor's degree, Information Technology
ABOUT BRIAN PELOW
As a senior executive with experience leading software engineering and product organizations at scale, I am at the forefront of shaping the future of industry through innovative technology and customer-centric solutions. My experiences uniquely combine strategic product portfolio management with deep technical expertise in software engineering, ensuring the successful delivery of cutting-edge, customer-facing products that address the evolving needs of our consumers.With a passion for driving transformation in a rapidly changing landscape, I develop long-term visions for product portfolios, aligning strategies, roadmaps, and investment decisions with our company’s overarching objectives. By fostering a culture of innovation and adaptability, I encourage teams to embrace experimentation, leveraging data-driven insights to influence enterprise-wide decisions and enhance our competitive edge.My technical proficiency spans a range of programming languages, including Java and Python, and I am adept at building and managing Continuous Integration/Continuous Delivery (CI/CD) pipelines to ensure high-quality, scalable solutions. My commitment to reliability engineering principles guarantees that our systems are not only stable but also resilient, with a focus on service design strategies that prioritize scalability and maintainability.I have experience delivering cloud-to-vehicle connectivity initiatives, delivering always-on connected experiences such as vehicle authorization and over-the-air updates. I also led efforts to integrate cognitive solutions, including machine learning and AI, to deepen our customer engagement.Additionally, I have been responsible for the execution of enterprise data strategies —from acquisition to visualization—aligning it with our long-term business vision. I drive technology architecture, developing roadmaps that support our infrastructure and service needs. By mentoring and leading high-performing teams of technology and product leaders, I ensure that our technology strategies align with organizational goals, fostering collaboration across Product, Engineering, Marketing, and Operations.I prioritize data management policies that uphold quality, security, and compliance while championing a data-centric culture through literacy programs and process improvements. My focus on automation enhances the efficiency and scalability of data operations, while I define and manage Service Level Agreements (SLAs) to guarantee 24/7 support for all production systems and data sets.
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