Brian Oshaughnessy
Assistant Manager @Lovebirds Donuts
Signup · Get unlimited contacts
WORK HISTORY
Assistant Manager @Lovebirds Donuts
Serve as Assistant Manager for a high-volume retail location, supporting daily operations, staff training, and customer experience while driving sales and revenue through service excellence and efficient workflows in addition to my IT responsibilities.
EDUCATION
Plymouth State University
Bachelor of Arts (B.A.), Music
SKILLS
ABOUT BRIAN OSHAUGHNESSY
I’m a customer-focused technical support professional with over 10 years of experience supporting users, troubleshooting software issues, and working with SaaS platforms in fast-paced environments.My background spans customer service, internal technical support, and digital workflow troubleshooting across sales, design, and eCommerce teams. I’ve supported tools such as Zendesk, Shopify, Microsoft 365, macOS, Windows, and Citrix environments, as well as collaborative design and CAD-style software including 3Dream and Bluescape.In my most recent roles, I provided frontline support for internal teams and clients by resolving access issues, software errors, data discrepancies, and workflow challenges while documenting issues and escalating when appropriate. I’m especially skilled at translating technical concepts for non-technical users and supporting creative and design-driven teams.I’m currently seeking opportunities in IT Support or Help Desk roles where strong communication, technical aptitude, and problem-solving skills can make an immediate impact.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.