Brian Mutum
Director of Technology @Heartland Family Service
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WORK HISTORY
Director of Technology @Heartland Family Service
Omaha, NE, US
Responsible for leading IT strategy, operations and ensuring the organization\'s technology meets the agency\'s current and future needs. This includes but not limited to- Network Operations- Telephony Operations- Infrastructure Administration- Endpoint Configuration and Management- Support Operations
EDUCATION
University of Nebraska at Omaha
Marketing/MIS
SKILLS
ABOUT BRIAN MUTUM
IT Director with experience leading global teams overseeing client engineering, change and incident management, ITSM, asset management, security and support operations. Effectively balance competing priorities to deliver high quality experiences to internal customers while maintaining or improving security and delivering budget savings. Strategic thinker with the demonstrated ability to plan and execute against long-term strategy and goals. Strong communication skills that create and manage relationships effectively. Experience managing strategic vendor relationships and getting the most out of contracts as defined.My biggest passions are customer experience and business process optimization. I look forward to finding opportunities to leverage these passions to help organizations grow and mature while driving employee engagement and productivity. By championing a culture of continuous improvement without impact to experience, we empower our organizations to achieve set goals without leaving their employees behind.
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