Brian Murphey

About Brian Murphey

Passionate healthcare industry and Salesforce CRM consultant with a background in program and product management. 10+ years experience in solution architecture, B2B/B2C sales operations, technical program management, systems integration, user training, and team leadership. Highly analytical with a demonstrated background in resolving complex operational and technical problems via creative product and service solutions. Proven client communication and engagement skills with an emphasis on product ownership, change management, and user experience. Able to support multiple simultaneous projects and clients in a matrix organizational structure while leading diverse, remote teams and collaborating with executive-level stakeholders.KEY SKILLS-Healthcare & Life Sciences Industries-Certified Salesforce Health Cloud Architect-Salesforce.com Consulting-Population Health & Value-Based Care-Program & Product Management-Marketing Automation-Account-Based Marketing (ABM)-Agile Scrum Practitioner-Software as a Service (SaaS)-Software Development Lifecycle (SDLC)-Business Analytics-Clinical Systems Integration (HL7 & FHIR)-Lean Six Sigma Green Belt-Cloud Computing-Team LeadershipTECHNOLOGIES & SYSTEMS:Salesforce Health Cloud | Salesforce Sales Cloud | Salesforce Service Cloud | Salesforce Experience Cloud | Lightning Scheduler | Service Cloud for Voice | Einstein Analytics | Pardot | Marketing Cloud | HubSpot | Groove | Cirrus | SurveyMonkey | MailChimp | Docusign | Conga| JIRA | Confluence | WorkFront | TaskRay | Microsoft Project | Trello | Netsuite | SAP | Sharepoint | Dropbox | Toggl | Visio | Slack | Todoist | ZenDesk | InsideView | Okta SSO | Zapier | WordPress | HTML | SOQL | HL7v2 | FHIR | Microsoft Office | Excel | Google Docs | Google Analytics | Looker | Visio | Miro | LucidChart | Notion | SlackPlease contact me at b••••••••@gmail.com to discuss how I can bring value to your organization!

Experience

1. Founder & CEO

   The Crm Phd

   Jan 2023 — Present · Brooklyn, NY, US

   Independent Salesforce consultancy committed to leveraging state-of-the-art digital tools to drive Revenue Operations, Data Analytics, Customer Engagement, and Go-to-Market Strategy with a focus on the Healthcare and Life Sciences Industries.Working with early-stage startup through global enterprise customers to modernize and scale business operations and improve business insights and outcomes through user experience and data analysis.

Education

• University of California, Santa Cruz

  Bachelor's degree