Brian Munchel
Managed Services Team Lead, Commercial Vault at Veeva Systems
- Role
- Managed Services Team Lead, Commercial Vault at Veeva Systems
- Location
- Batesville, IN, US
- LinkedIn followers
- 500 followers
Experience
Managed Services Team Lead, Commercial Vault
Mar 2019 — Present
Support the consultants on my team to ensure that themselves as well as their customers are successful. Collaborate on understanding best practices and providing solutions to ensure client success. Perform contract renewals, assist in resource allocation and staffing, ensure the operational success of the team, and assist with client escalations.Provide post go-live consulting and administrative support to clients. Work closely with multiple customers to ensure they are successful in utilizing the application to meet their business vision. Assist them with configuration requests, providing best practices, environment maintenance, reporting, and educating them on the product.
Education
Indiana University - Kelley School of Business
Bachelor's, Marketing
2001 — 2005
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