Brian Mercado

Bookkeeper Quickbooks Proadvisor @Intuit

Chula Vista, CA, US
EMAILS
b••••••••@intuit.com
MOBILE NUMBERS
+16•••••••97

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WORK HISTORY

Jan 2021 — Present

Bookkeeper Quickbooks Proadvisor @Intuit

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Assist customer with recording transactions, track cash flow, create invoices/expenses and create specialized reports• Assist customers with setting up their books and chart of accounts, categorize transactions, reconciliation and general QuickBooks tasks• Resolve customer technical issues within the use of QuickBooks Online• Handle payroll tasks such as paychecks, payroll tax inquiries, or track payroll data• Perform financial data entry tasks, document transaction details• Research and assist customer payment inquiries but not limited to merchant services, billing inquiries, account charges, tracking of money movement• Assist Turbo Tax team during tax season with handling tax related inquiries for customers

EDUCATION

2010 — 2013

San Diego State University

Bachelor of Arts (B.A.), Economics

2007 — 2010

Southwestern College

Associate of Arts, Public Administration

N/A

San Diego State University

Bachelor of Arts, Economics

SKILLS

Building ServicesPhotoshopProduct MarketingBusiness ManagementSocial NetworkingCustomer FocusBusiness StrategyBudgetsSocial MediaFinanceCommunity OutreachFinancial AnalysisCommercial InsuranceData AnalysisCompetitive AnalysisMarket ResearchEditingMicrosoft OfficeSalesPublic AdministrationCustomer ServiceLeadershipNew Business DevelopmentAnalysisBusiness DevelopmentMarketing StrategyMarketingTax PreparationListening SkillsAccountingMicrosoft ExcelPowerpointMicrosoft WordTeam LeadershipBusiness AnalysisResearchTime ManagementSpanishProperty & Casualty Insurance

ABOUT BRIAN MERCADO

Senior support and operations professional with 10+ years of experience across fintech…

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