Brian Mastrofino
Vice President of Sales Operations & Support @Superfeet Worldwide
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WORK HISTORY
Vice President of Sales Operations & Support @Superfeet Worldwide
As Vice President of Sales Operations & Support, I oversee the Sales Operations, Customer Care, Technology Success, and Inside Sales teams, driving strategic initiatives that enhance operational efficiency, customer experience, and revenue growth. I lead process improvement efforts by leveraging data analytics and cross-functional collaboration to identify bottlenecks and implement scalable solutions. My customer-centric approach ensures that all teams deliver exceptional service and support, strengthening customer loyalty and lifetime value. By aligning technology, people, and processes, I empower teams to achieve measurable business outcomes and sustain long-term growth.
SKILLS
ABOUT BRIAN MASTROFINO
I lead cross-functional teams across Sales Operations, Customer Service, Technology Success, and Inside Sales - delivering scalable, efficient, and customer-first solutions that power revenue growth.I’m a process-driven, data-minded leader who believes that when teams have the right tools, systems, and support, success follows. Whether it’s refining workflows, aligning technology with sales strategy, or streamlining support models, I focus on removing friction so teams can do their best work—and customers feel the difference.With a strong attention to detail and a collaborative mindset, I bring together people, data, and process to create measurable impact. I’m passionate about building scalable systems that enable agility, visibility, and long-term value.I\'m always looking to connect with other leaders so if you\'re passionate about elevating performance, driving growth, or building better teams - I’d love to connect.
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